Privacy Policy
At Illumia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website https://byillumia.com, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you:
Create an account
Place an order
Subscribe to our newsletter
Contact customer service
Participate in surveys or promotions
The personal information we collect may include your name, email address, phone number, mailing address, payment information, and other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and your use of the website, including:
IP address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Information about your visit, including the pages you view, how you navigate the site, and the products you view or search for
1.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders
To communicate with you about your orders, account, or customer service inquiries
To send you promotional materials and newsletters
To improve our website and services
To personalize your experience on our website
To detect, prevent, and address technical issues or fraudulent activity
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
With third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential
When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
In connection with a merger, acquisition, or sale of all or a portion of our assets
4. Data Security
We implement a variety of security measures to protect the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
5.1 Access and Correction
You have the right to access and correct your personal information. You can review and update your personal information by logging into your account or contacting us at contact@byillumia.com.
5.2 Opt-Out
You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us at contact@byillumia.com. Please note that you may still receive transactional emails related to your account or orders.
5.3 Data Deletion
You have the right to request the deletion of your personal information, subject to certain exceptions. To request the deletion of your information, please contact us at contact@byillumia.com.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of these third-party websites.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at contact@byillumia.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. Please review this Privacy Policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@byillumia.com
Address: Romania, Suceava, Adancata, street Privighetorii, nr. 30
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Thank you for choosing Illumia!
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you:
Create an account
Place an order
Subscribe to our newsletter
Contact customer service
Participate in surveys or promotions
The personal information we collect may include your name, email address, phone number, mailing address, payment information, and other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and your use of the website, including:
IP address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Information about your visit, including the pages you view, how you navigate the site, and the products you view or search for
1.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders
To communicate with you about your orders, account, or customer service inquiries
To send you promotional materials and newsletters
To improve our website and services
To personalize your experience on our website
To detect, prevent, and address technical issues or fraudulent activity
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
With third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential
When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
In connection with a merger, acquisition, or sale of all or a portion of our assets
4. Data Security
We implement a variety of security measures to protect the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
5.1 Access and Correction
You have the right to access and correct your personal information. You can review and update your personal information by logging into your account or contacting us at contact@byillumia.com.
5.2 Opt-Out
You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us at contact@byillumia.com. Please note that you may still receive transactional emails related to your account or orders.
5.3 Data Deletion
You have the right to request the deletion of your personal information, subject to certain exceptions. To request the deletion of your information, please contact us at contact@byillumia.com.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of these third-party websites.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at contact@byillumia.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. Please review this Privacy Policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@byillumia.com
Address: Romania, Suceava, Adancata, street Privighetorii, nr. 30
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Thank you for choosing Illumia!
We want to express our gratitude for choosing Illumia as your shopping destination! Our top priority is to provide all our valued customers with exceptional service. Please don't hesitate to get in touch with our customer support team from 8am-6pm GMT. We will make every effort to respond promptly to any queries or concerns you may have within 24-48 hours. Thank you for shopping!